Privacy Policy

Last updated: October 7, 2026

Who we are

Beaumont Water operates BeaumontWater.com. We help Southeast Texas homeowners understand their water and schedule free in-home water tests. Beaumont Water is not affiliated with the City of Beaumont or its municipal water utility.

Information we collect

When you submit a lead form (including a Free Water Test request), we may collect contact and household details such as:

• Name
• Phone number
• Email address
• Street address, city, and ZIP
• Water concerns and related notes you provide
• Optional details that help schedule a visit (for example homeowner status, preferred language, and best contact time)

We also collect basic technical information typical of website use (such as pages visited, referring URL, and device/browser data) to operate and improve the site.

How we use your information

We use the information you provide to:

• Fulfill Free Water Test and other contact requests
• Schedule and perform your free in-home water test and discuss treatment options when appropriate
• Contact you by phone, text (SMS), or email about your request, consistent with the consent you provide on our forms
• Respond to questions and provide customer support
• Maintain records and improve our services

SMS and sharing

If you consent to text messages on our forms, Beaumont Water may send SMS related to appointment scheduling for your Free Water Test request and related follow-ups (for example scheduling invites, confirmations, and reminders). Message frequency varies, up to 4 messages per request. Message and data rates may apply. Reply STOP to cancel; reply HELP for help. See our Terms & Conditions for full SMS program details.

We do not share, sell, or provide your mobile number or SMS consent to third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, or share your personal information with other businesses for their marketing. We use service providers who help us operate the website, forms, messaging, or records only on our behalf, and we may disclose information when required by law.

Your choices

You may opt out of SMS by replying STOP. Reply HELP for help. You can also contact us through our contact page to update or ask about your information.

Security and retention

We take reasonable steps to protect personal information we maintain. We keep request records as needed to fulfill services, comply with legal obligations, and resolve disputes.

Children

Our services are intended for adults making decisions about home water testing and treatment. We do not knowingly collect personal information from children.

Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the site after updates means you accept the revised policy.

Contact

Questions about this Privacy Policy? Contact Beaumont Water.

Beaumont Water is not affiliated with the City of Beaumont or its municipal water utility.